Terms & Conditions

1. Business Listing

Thank you for choosing We Love Cakes and Bakes to help shine a spotlight on your beautiful business. These Terms & Conditions explain how our promotional services work, how payments are handled, and how your personal details are kept safe with us. By sharing your information or booking a promotional package, you’re agreeing to these terms.

By making payment for a listing with We Love Bakes and Cakes, you agree to these Terms & Conditions and confirm that the information you provide about your business is accurate and up to date. Your listing will be created using the information, descriptions, photographs, logos and other content supplied by you.

2. Promotion & Use of Business Information

By joining We Love Bakes and Cakes, you give us permission to use and display information relating to your business for the purpose of promoting your business and our website.

This may include your:

  • Business name
  • Business description
  • Contact details
  • Website address
  • Social media links
  • Business location
  • Products and services
  • Photographs and videos
  • Logo and branding

We reserve the right to feature and share this information and any images you provide on the We Love Bakes and Cakes website, social media channels and other promotional materials.

We may also use your business listing or selected images in promotional posts, advertising, newsletters and other marketing activities designed to promote We Love Bakes and Cakes and the businesses featured on our platform.

3. Images & Content

You confirm that you have the right to provide any photographs, logos, written content or other materials submitted to us and that their use by We Love Bakes and Cakes will not infringe the rights of another person or business.

4. Payments, Fees and Auto-Renewal

To keep everything smooth and easy:

  • Payment is required upfront for all promotional services.
  • Prices are clearly displayed before you purchase.
  • If, for any reason, we cannot deliver the service you paid for, we will make it right.
  • Prices may change from time to time, but never for services you’ve already booked.

Automatic Renewal

Your promotional package is set to auto‑renew every month to ensure your business stays visible without interruption.

  • You will be billed automatically every month
  • You can cancel your renewal at any time — simply contact us before your renewal date.
  • If you choose not to renew, your promotional content may be removed from our platforms.

5. Refunds & Cancellation

You may request a full refund within 14 days of payment by contacting us in writing.

After the 14-day cancellation period has expired, payments are non-refundable, except where you have a legal right to a refund or where otherwise required by applicable law.

Where a refund is due, it will normally be made using the original payment method.

6. Changes to Your Listing

We reserve the right to make reasonable changes to the layout, design or presentation of listings to maintain the quality and appearance of the We Love Bakes and Cakes website.

We may also remove or amend content that we reasonably believe is inaccurate, misleading, inappropriate or does not comply with our guidelines.

7. Business Responsibility

You remain responsible for the products and services you provide, including pricing, availability, food safety, allergies, customer service, insurance and compliance with any applicable laws and regulations.

We Love Bakes and Cakes acts as a promotional platform and directory and is not responsible for products or services supplied by individual businesses listed on the website.

We need you to respond to drafts or questions promptly so we can keep your promotion on track. You’re always welcome to request updates, corrections, or removal of your data.

8. Profile Removal or Suspension

We work carefully to represent your business beautifully and truthfully. However:

  • You are responsible for ensuring the information you provide is correct.
  • We cannot be held liable for errors caused by inaccurate or incomplete details.
  • We do not guarantee specific business outcomes, sales increases, or customer behaviour.

We may remove or pause your promotional content if:

  • You request removal
  • You breach these Terms
  • Any content provided is found to be inappropriate, unlawful, or misleading

We’ll always communicate clearly if any action needs to be taken.

9. Acceptance

By making payment, you confirm that you have read, understood and agree to these Terms & Conditions.

We may update these Terms occasionally to keep everything clear and current. Any changes will be posted on our website, and continuing to use our services means you accept the updated version.

We Love Bakes and Cakes reserves the right to update these Terms & Conditions where necessary.

9. Get in Touch

If you have any questions, need help, or want to update your information, we’re here for you.

Email: welovebakesandcakes@outlook.com